Privacy Policy

Overview

Bestonlinecasino.com (“we” or “us”) understands how important your privacy is and we take its security seriously. The protection of personal data is one of our primary principles. We therefore process personal data on our website strictly in accordance with the applicable legal provisions and in particular, in accordance with the requirements of the EU General Data Protection Regulation (hereinafter “GDPR”), applicable in all EU member countries. This Privacy Policy (the “Privacy Policy”) governs all sections of this website and applies to all its visitors. Please read carefully the Privacy Policy in conjunction with the Terms and Conditions for the use of this website in order to understand how we collect, store and use personal data. If you have any inquiries in relation to the Privacy Policy, please contact us at: info@bestonlinecasino.com.

Types of Data Collected

We may collect the following types of data:

non-personal data – this is any information which cannot be used to identify a particular individual. For example, we collect statistical data, such as the number of visits to this website, information about the used browser and type of operation system, type and model of used device, language preference, location, navigation and actions on the website. Such data is not personal because it does not relate to an identified or identifiable individual. We collect this data to understand how visitors use this website and how we can improve it and better satisfy your needs.
personal data – this is any data that can be used on its own or jointly with other data to identify a natural person. Personal data includes name, gender, job position, postal address, email address, IP address and phone number. If we combine personal data with non-personal data, it will still be treated as personal data during processing

How We Collect And Use Your Personal Data

Personal data means any data that can be used to identify a natural person. You provide us with your personal data directly when you access and browse this website or sign up for a newsletter. We collect personal data in two ways:

a) automatically – mostly through the use of cookies and other similar tracking tools and technologies when you access and browse the website
b) voluntarily from your side, e.g. when you contact us directly via e-mail or through the forms provided on the website and when you subscribe for our newsletter. In case it is technically possible and required by applicable laws we would ask for your express consent to collect your personal data

The data processing which we perform can be divided into two categories:

All necessary data will be processed by us for the purpose of providing our service. We may exchange statistical non-personal data with third parties
When the website is accessed, various pieces of information are exchanged between your device and our server. This may also involve personal data. The data collected in this way is used mostly to optimize our website or display advertising in the browser of your device

In accordance with GDPR, you have various rights which you are able to assert. This includes your right to object to selected data processing, in particular data processing for advertising purposes. We process personal data only in accordance with the applicable statutory storage and safekeeping obligations or until the respective purpose of processing ceases to apply, or if the processing is no longer required. If you have any questions regarding our data protection information, please feel free to contact us at dataprotection@bestonlinecasino.com.

Your Rights

In accordance with GDPR you are entitled to the following additional rights if the respective legal requirements are met:

Right to be informed about your personal data stored by us, as per Article 15 of the GDPR
Right to correction of data or to completion of correct data, as per Article 16 of the GDPR
Right to erasure of personal data collected and stored by us, as per Article 17 of the GDPR
Right to limit the processing of your data, as per Article 18 of the GDPR
Right to be notified when we disclose your personal data, as per Article 19 of the GDPR
Right to transfer personal data stored by us to another entity, as per Article 20 of the GDPR
Right to object to the processing of your personal data, as per Article 21 of the GDPR

If you wish to exercise any or your above-mentioned rights, please feel free to do so at any time by simply sending an e-mail to dataprotection@bestonlinecasino.com.

Data Protection

All data transmitted by you personally to us via bestonlinecasino.com is done so using the generally accepted and secure standard SSL (Secure Socket Layer). We take all reasonable steps to safeguard your personal information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003 but we shall not be held liable for matters beyond our control such as but not limited to unauthorised access of our computer system, unauthorised access of our servers, unauthorised staff disclosure, malware or any other technical issues. Be aware that we are limited by inherent security risks which exist in transmitting data over the internet. We shall accept no liability for any damages incurred resulting from such security risks or for any related acts of omission on our part.

Purposes of Data Processing

Accessing our website

When you access this website, the browser used on your device automatically sends information to our website’s server and temporarily stores it in a log file. We have no influence with respect to this. The following information is collected without any action on your part and stored until it is automatically deleted:

the IP address of your device
date and time of access
the referrer URL
your internet service provider
the browser and the operating system used on your device

The legal basis for the processing of your IP address is Article 6, Paragraph 1, lit. f of the GDPR. Our legitimate interest follows from the purposes of data collection listed below. At this point we would like to point out that we cannot deduce your identity from the data collected and that we do not draw any conclusions about your identity.

The IP address of your device and the other data listed above are used by us for the following purposes:

Ensuring a smooth connection setup
Ensuring a satisfactory website experience
Evaluating the security and stability of our system
Other administrative purposes

The data is stored for the duration of the respective session and automatically deleted when the browser is closed. We also use cookies, tracking tools and a CRM system for our website. The exact procedures involved and how their data is used for this purpose are explained in more detail below.

Data processing for newsletter distribution

Newsletter registration via double-opt-in

On bestonlinecasino.com we offer you the option of registering for our newsletter. In order to be able to make sure that the e-mail address was entered correctly and that this can also be assigned to the actual owner, we double-opt-in procedure: after you have entered your e-mail address in the registration field, we will send you a confirmation link. Only when you click on this confirmation link will your e-mail address be added to our mailing list. You can opt-out at any time by simply sending a brief e-mail to: info@bestonlinecasino.com.

Data processing via contact form

For customer support purposes, we offer you the option of submitting your inquiries via our contact form. If you would like to send us an inquiry, we will process the following data:

your name
the subject of your inquiry
e-mail address provided
the inquiry you have made
IP address of the device used
date and time of your inquiry

The legal basis for this is Article 6, Paragraph 1, lit. b) of the GDPR. This processing is necessary in order to process your request as required. The data can be stored in a CRM system. We will delete your enquiries if their storage is no longer necessary. You can object to this processing at any time by sending a short e-mail to: info@bestonlinecasino.com.

Online presence and website optimisation

YouTube integration

On our website you will find a wide range of information about online gambling. In addition to articles and images, we also provide informative videos, e.g. in our blog posts. For this purpose, on the basis of Article 6, Paragraph 1, lit. f of the GDPR, we make use of integration with YouTube, a service provided by YouTube LLC. 901 Cherry Ave. San Bruno, CA 94066, USA (hereinafter: “YouTube”). Whenever you visit a webpage containing videos, a special cookie from YouTube is stored on your hard drive, which establishes a connection to YouTube’s servers. The information generated by the cookie about your use of our website includes:

Type and version of your browser
Type and version of operating system used on your device
referrer URL
your IP address
time of the server request
website or subpage visited

The above-mentioned information is transmitted to a YouTube server in the USA, where it is stored. We regard processing of such information for the purpose of improving our website by enhancing and complementing content with informative videos, as our legitimate interest. You can prevent the installation of cookies in advance by changing the settings of your browser, or object to this processing by erasing cookies via your browser settings. You will find more detailed information about the collection and use of data by YouTube and Google, and about your rights and options for protecting your privacy, under YouTube’s privacy policy.

Wistia integration

We have also included videos from the online video provider Wistia, a service of Wistia, Inc., 17 Tudor Street, Cambridge, MA 02139, USA (hereinafter “Wistia”) on our website on the basis of Article 6, Paragraph 1, lit. f of the GDPR. This integration requires Wistia to be able to identify your IP address of the user. The IP address is required, in order to send the respective content to your browser. If you open a webpage from our website with this type of plugin, a connection will be established to Wistia servers and the following information will be provided:

your IP address, including the provider
your internet service provider
time of access to videos viewed
details of viewed video clips
URL of the videos
type of device used
type and version of the operating system used
type and version of browser used

The above information is transferred to Wistia’s server in the USA and processed there. We regard processing for the improvement of our website, by enhancing and complementing content with informative videos, as our legitimate interest. You can prevent the installation of cookies in advance by applying the appropriate changes to the settings of your browser, or object to this processing by erasing cookies via your browser settings. You can find further information on data protection from the provider in Wisita’s privacy policy.

Cookies

On this website we use cookies and other tracking tools. The aim of cookies is to collect anonymised information about visitors in order to speed up, improve and customize the user experience of the website. A cookie is a small piece of data that is stored on your computer’s hard drive by your web browser. On revisiting the website our computer server may recognise the cookie, giving us information about your last visit. Browsers usually accept cookies automatically, but you can change the settings of your browser to prevent automatic acceptance.

On bestonlinecasino.com we use the following types of cookies:

Plugin	Description	Website of Developer
Captcha by BestWebSoft	Collects users IP address.	https://bestwebsoft.com/privacy-policy/
GeoIP Detection	Retrieving Geo-Information using the Maxmind GeoIP (Lite) Database.	https://wordpress.org/plugins/geoip-detect/
EC Stars Rating	Collects users IP address and stores it.	https://wordpress.org/plugins/ec-stars-rating/

You can manage or erase cookies based on your own preferences. For more details you can visit aboutcookies.org.uk. Most web browsers allow the option of blocking cookies. You can erase our cookies by simply following the instructions of your device. Please be aware that if you block or erase our cookies, some of the features on this website might become unavailable or not operate properly.

Disclosure of Personal Data

We would store and use your personal date only for the purposes expressly stated in this Privacy Policy. We would never sell your personal data to any third party. We would not disclose your personal data to any third party except in the following cases:

1. You provide us with your express consent to disclose your personal data to any third party. Be aware that once we share your information with third party, that information becomes subject to this third party’s privacy policy
2. Policy Enforcement – we may share your personal data only to the extent needed to enforce our policies or agreements and to establish or exercise our rights to defend against legal claims, investigations, of potential violations, to take necessary action regarding illegal activities, suspected fraud activities, security or technical issues
3. Third party rights – we may share your personal information in order to prevent harm to the rights of any applicable third party
4. Legal requirements – we may disclose your personal data if the information is legally requested by the authorities
5. Business Transaction – we may be forced to disclose your personal information if we are involved in a merger, acquisition or asset sale.
6. Technical or Financial reasons – we may disclose online identifiers such as IP addresses collected by us for the purpose of operating calculating payments, detecting fraud, security or technical issues.

Retention of Personal Data

We shall retain your personal data for no longer than it is necessary for the purposes stated in this Privacy Policy, unless otherwise extending the retention period is required by applicable law. You can always request the erasure of your personal data which is collected and stored by us.

Hyperlinks to Third-Party Websites

This website contains hyperlinks to third-party websites which are governed by their own different terms and conditions and privacy policies. Please note that we cannot control the privacy policies and data protection practices of third parties. When you submit personal data to such a third party, please read and refer to the privacy protection policy of the relevant third party.

Minors

This website is intended only for individuals who are at least 18 years of age. Minors should not access or browse this website. We do not knowingly collect, store or process personal data from minors. We would promptly erase any data which was accidentally collected from an underaged person. If you become aware that minors have shared any personal data with us, please contact us at info@bestonlinecasino.com.

International Transfers of Personal Data

Your personal data may be collected, stored and processed by us in the EU or other jurisdictions. If you are accessing this website from a country outside the EU, please note that any information you provide to us through the use of this website may be transferred to and processed in countries other than the country from which you access our website. In any case we would take appropriate measures to secure your personal data upon its transfer outside of the EU.

Data Protection Officer

If you have any requests or inquiries with regards to personal information which we have collected from you, including requests to delete, transfer, update or modify personal data, please contact our DPO at: dataprotection@bestonlinecasino.com.

Updates to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time without prior notice. The most recent version of the Privacy Policy will be published on this webpage, which we advise you to visit regularly and be informed of any changes.

Last updated: November 2019